Privacy Policy

Last updated: March 11, 2022

 

Privacy of personal information is an important principle to Elle Accessible®.  We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for services we provide. We are open and transparent as to how we handle personal information. This document describes our privacy policies.

 

What is personal information?

Personal information is information about an identifiable individual. Personal information includes information that relates to: an individual’s personal characteristics (e.g. gender, age, home address or phone number, education and training, family circumstances); health (e.g. health history, health conditions, health services received); or, activities and views (e.g. occupation/profession, ideas and concerns expressed by an individual).

 

Please note that personal information is different from business information (e.g. an individual’s business address and telephone number), which is not protected by privacy legislation.

 

Our primary purposes for collecting personal information are summarized below

About Clients

We collect, use and disclose personal information only in order to provide accessible services to our clients. For example, we collect information about a client’s physical condition and function and social situation to help us assess what their accessibility needs are, to advise them of their options and then to provide the consulting services they choose to have.

 

In some situations, the primary purpose of collecting personal information would be to conduct an assessment to provide a professional opinion about the individual’s functioning. With the client’s consent, the opinion would be reported to the appropriate person or agency, for example, an insurance company or rehabilitation companies.

 

About Members of the General Public who call for information about our services

For members of the general public who have contacted us, our primary purposes for collecting personal information (e.g. contact numbers) are to make them aware of the range of accessibility services available at Elle Accessible.

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Protecting personal information

We understand the importance of protecting personal information. For that reason, we have taken the following steps:

• Paper information is either under supervision or secured in a locked or restricted area.

• Electronic hardware is either under supervision or secured in a locked or restricted area at all times. Encryption and passwords are used on computers.

• Paper information is transmitted through sealed, addressed envelopes or boxes by reputable couriers or Canada Post.

• Electronic information is transmitted through a dedicated line only to people and agencies that have a privacy policy.

• All members of Elle Accessible® are trained to collect, use and disclose personal information only as necessary to fulfill their duties and in accordance with our privacy policy.

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Links to other websites

Our website may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

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We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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